This will be an ongoing review
I have a Harvest right freeze dryer that is less than 1 year old. When it worked it was great, but unfortunately it has been out of commission for almost 1 month. This is an expensive machine and right now it is a large paperweight taking up space in my utility room. I contacted tech support and after emailing log files via USB drive. I was mailed a new CPU board even though it was a touchscreen issue that I was having. Between emails, phone calls and weekend closure it was a couple of weeks before I had the board in hand. I installed the board but needed a code to make it work and had to wait through the weekend to get it from Harvestright. Well, it didn’t work. I still had the touch screen issue and the machine crapped out again after 1 run. More time elapsed between emails, weekends and shipping. Now I am a month in and I found out that the touchscreen I needed had not been in stock but now I would have it shipped to me. I installed it along with another new CPU and guess what? It doesn’t work. Now it is the weekend and I have to wait again to talk to a tech. I am a very busy man and really have better things to do than wait and work on my freeze dryer. I will post more as it transpires.
Update 1 : I now have the machine running a cycle. You have to tap very hard on the touch screen to calibrate it and while I was smacking it, it suddenly reloaded and went to the proper screen and allowed a cycle to run. We shall see
Eatgrueldog 