When it comes to America’s favorite fast food, chicken reigns supreme.
Chik-fil-A is the highest ranking fast food restaurant in the country for customer satisfaction, according to the American Customer Satisfaction Index Restaurant Report 2016 released Tuesday.
The Georgia-based chicken chain took home the top spot by a wide margin with 87 points on a scale of 100.
The family-owned company has been expanding across the country and is currently in 43 states and Washington, D.C., and had more than $6 billion in sales last year.
At a time when restaurants are testing out new menu items in an effort to draw in more customers (kale, anyone?), Chick-fil-A has been sticking to its roots.
“They have a pretty limited selection of offerings and are really focused on chicken and chicken sandwiches,” said Forrest Morgeson, director of research at American Customer Satisfaction Index. “They focus on what they do best, and it does well.”
So much for the haters
They can make a big noise and seem like a lot on paper
But in truth it is a very small minority of the population that is foisting their will on us
Think I’ll get some Chik-Fil-A today…